When Should I Use 9-1-1?
When anything requires immediate response by emergency services of police, fire, ambulance.
9-1-1 should be used for emergencies only. Examples include serious medical problems (chest pains), life threatening situations (person with weapons), fires or crimes in progress.
If you are not sure, call 9-1-1.9-1-1 Do's
- Advise the emergency call taker if you require police, ambulance or fire and confirm the location of the emergency.
- Remain calm and answer the call taker's questions. These questions are designed to get as much information as possible to send the appropriate emergency response.
- Listen to and follow directions for assistance.
When Should I Not Use 9-1-1?
Do not use 9-1-1 is not to be used for general enquiries or non-emergency calls. If you need Police, Fire, or Ambulance Services in a non-emergency, non-life threatening situation, please consult your local phone directory or non-emergency numbers.
If you have any questions regarding the County of Simcoe 9-1-1 System, please contact the 9-11 Services and Emergency Planning Department of the County of Simcoe.