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Skip Navigation LinksSimcoe County > Departments > Customer Service > About Customer Service

Service Simcoe

​​​​Service Simcoe provides residents and visitors with a central point​ of contact to access County services and information. 

Contact Service Simcoe:

Tel: 705-735-6901
Toll Free: 1-800-263-3199
Fax: 705-719-4626
Email: info@simcoe.ca
Connect and Share on Twitter: @simcoecountyCS
Hearing & Voice Carry Over (HCO & VCO): 1-800-855-0511

In person:

As of August 4, 2020, the Service Simcoe Contact Centre is open Monday to Friday from 8 a.m. to 5 p.m. Public access is restric​ted to the atrium area via the Administration Centre's front entrance.

Safety measures have been installed to ensure the safety of both staff and the public. These measures include:

  • Plexiglass barriers
  • Floor social distancing markers
  • Designated visitor washrooms
  • Touchless POS
  • Roped barriers
  • Directional signage

Guests are reminded to adhere to safety precautions when visiting the Administration Centre, including wearing a face covering at all times when in common areas inside the building and exercising proper hand sanitization. Additional sanitization stations have been set up to accommodate this.


County of Simcoe Administration Centre 
1110 Highway 26 West 
Midhurst L9X 1N6

Hours of operation:
Monday through Friday 8 a.m. to 5​ p.m.