211 is a free, confidential, province-wide helpline that simplifies finding support and community services for Ontario residents.
211 helps people find basic needs such as food, housing and emergency financial assistance. It connects those in need with agencies who can help someone cope with health issues like cancer or elderly citizens stay in their own homes. 211 also supports staff and volunteers at agencies who are in need of information about community services for their clients.
When you dial 2-1-1, you reach a real person, 24/7, who is highly trained to listen and help. 211 offers multilingual service in 170 languages as well as TTY service at 1-888-340-1001.
The 211 service in Simcoe County is delivered by Community Connection, a professionally accredited information and referral agency located in Collingwood. To request a 211 presentation to your group or staff team or to order print materials visit
Search 211 Ontario here