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Skip Navigation LinksSimcoe County > Waste Delays
Public Notice

What to do if Your Material is Missed on Collection Day

​For current waste collection impacts, click here​.​​

We apologize for the delays and impacts to your curbside waste collection services. We know that waste collection is an essential service and that's why we do everything we can to work with our contractor to get waste materials off the streets each week.

Our contractor, like many other providers in the waste industry, has experienced challenges finding equipment operators. COVID-19 precautions, weather impacts and increases in recycling volumes also impact service levels.

Our goal is to pick up your materials on your scheduled day each week. We have worked with our contractor to minimize impacts and assist residents in knowing what to do when misses occur.

As always, please remember to leave material out between 7 a.m. and 8 p.m. on your regular collection day. To speed up collection on recycling weeks, ensure all your items are recyclable and cardboard is flattened and bundled (max. 75 x 75 x 20 cm).

If your area is missed, please take the following steps:

  • Place materials out the following day by 7 a.m. and leave out until 8 p.m. (one extra day only)
  • If collection doesn't occur the following day, please hold your materials until Saturday, when trucks will be returning to missed areas and place materials out by 7 a.m. and leave out until 8 p.m. 

​​​​​​The County communicates collection impacts for your specific location and updates on returns through the Simcoe County Collects app, which is free to download 

on Google Play or the App Store. Notices are also posted on www.simcoe.ca. If you did not receive collection service by end of day Saturday please contact Service Simcoe at 1-800-263-3199 or service@simcoe.ca 

Click here for more information on setting out waste to help increase timely and efficient collection.