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Skip Navigation LinksSimcoe County > COVID19


​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Updated as of March 1, 2021

***Public health information is located at the​ bottom of this page. 

Service Updates​​

On advice of the Simcoe Muskoka District Health Unit (SMDHU) and as declared by the Province, municipalities in the Simcoe Muskoka will move from the Red-Control level to the Grey-Lockdown level of COVID-19 restrictions, effective at 12:01 a.m. on Monday, March 1, 2021.

For more details on the Grey-Lockdown designation, click here​.

More than 1,800 of the County's 1,950 employees work in healthcare and essential front-line service roles or directly support these critical service​s. Throughout the pandemic, the County has utilized every resource it has to continue to maintain essential services, support our communities and care for vulnerable residents.

The following service, facility and program updates remain in effect:


and Facility


Closed to the Public

​County Administration Centre

Closed to the public: The Administration Centre will be closed to the Public. Staff will continue to serve residents, clients and partners virtually by appointment only

  • The Service Simcoe Contact Centre will be moving to virtual service only at service@simcoe.ca or 705-735-6901
  • The Cravings @ Work Cafeteria will be closed to staff and the public during the lockdown
​Simcoe County Museum

Closed to the public.

  • ​Due to timing of the lockdown and necessary safety precautions, the Museum Skate Trail will remain closed for the duration of the 2021 season
  • For more information, check out the museum on Facebook @simcoecountymuseum or visit museum.simcoe.ca
  • The Tourism Kiosk at the Museum is also closed. Visit experience.simcoe.ca for details
​Simcoe County Archives

Closed to the public: Building access remains closed to the public during the pandemic

  • Staff will continue to provide remote/virtual services to the public and clients. Click here for information.

Continued Essential/Critical Services:

Waste Facilities/Landfills​ Open 

​Open: The County’s waste facilities/landfills will continue to operate on the modified pandemic-related schedule (see below chart below) during the lockdown.

  • For safety precautions all landfills will move to cashless transactions (debit and credit only with tap preferred)

Pandemic Operating Hours: 

8:30 a.m. to 3:30 p.m. 

*Materials from residents of Barrie and Orillia will not be accepted.

Site ​Sun.

Mon. Tues. Wed. Thurs. Fri. Sat.
Collingwood  X X X X X
West Gwillimbury 
North Simcoe X X X X X 
Nottawasaga X X X X X



Winter hours start Nov. 22


​X = Open (8:30 a.m. - 3:30 p.m.​)

**​Matchedash Waste Facility Winter hours start November 22 

  • Sunday: 10:00 am - 4:00 pm
  • Monday: 8:30 am - 3:30 pm 
When using these facilities, we strongly encourage residents to apply the same public health precautions/measures they would when using other open and available services during the pandemic. We further recommend that customers practice the following precautions upon entering the sites:
  1. Limit the number of trips to the sites (just like the grocery store) – where reasonable avoid trips that would not meet the residential minimum $10 fee (up to 70kg) and assess whether items can be stored at your household for a future trip. 

  2. Wearing non-medical masks or face coverings may be an added way to protect others around you, particularly where physical distancing may be challenging.

  3. When at a waste site, stay at least 2 metres (or 6 feet) away from other people whenever possible.

  4. Avoid using the site during peak times (first opening day of the week) to avoid large line-ups. Typically, wait times are shorter mid-week and during unfavorable weather conditions. 

  5. For safety precautions all landfills will move to cashless transactions (debit and credit only with tap preferred)

For more information, click he​r​e​.​

​Curbside Waste Collection Continues

Open: Curbside waste collection services will continue during the lockdown.

Please bag all organics.

Information on collection impacts for your specific location and updates on returns can be found through the Simcoe County Collects app, which is free to download on the App Store or GooglePlay. Notices are also posted on simcoe.ca.

​Service Simcoe Contact Centre (Administration Centre)

Virtual Service: The Service Simcoe Contact Centre will be moving to virtual service only at service@simcoe.ca or 705-735-6901

LINX Transit Continues

Open: LINX Transit will continue to operate all routes with safety precautions in place during the lockdown

​To find out when your next bus is arriving, go to www.linx.simcoe.ca/ or use Transit app, available at https://transitapp.com/ or download on your device free of charge.

​LINX will also be following  Ministry of Transportation (MTO) Public Transit Safety Guidelines to ensure passengers and employees are kept safe as more people go back to work during COVID-19. In keeping with these MTO guidelines, the County is requesting that ALL customers follow protocols, including:
  • Passengers and drivers to wear non-medical masks or face coverings. While masks or face coverings will be highly recommended, we understand there are circumstance for children and people with disabilities, or other medical conditions, that prevent them from wearing a mask.
  • Maintaining physical distance between people whenever possible;
  • Removing all personal belongings and waste upon departure; and
  • Sneezing into their elbow, using hand sanitizer and washing hands properly
Ontario Works Open (with modified public access)

Open: Due to the essential nature of the service, Ontario Works Offices will remain open to provide limited and modified client support during the lockdown (including the Midhurst Office)

  • Clients are encouraged to utilize virtual assistance options to further reduce foot traffic
  • Clients are strongly encouraged to register for Direct Bank Deposit.  To do so, please contact your Caseworker by telephone at 705-722-3132.​
    For clients not registered for Direct Bank Deposit, ​cheque pick-up is available at Ontario Works offices in Barrie, Bradford*, Orillia, Collingwood, Alliston and Midland. *Please note that effective September 28​, the Ontario Works office in Bradford will reopen in its new location: Unit 4 -157 Holland Street East, Bradford, Ontario, L3Z 1G4

    Visit​ https://www.simcoe.ca/dpt/ow​ to learn more.

Emergency Child Care Support

​Child Care services continue during the lockdown

  • ​​As requested by the Ministry of Education, the County of Simcoe is collaborating with local licensed child care operators to develop Emergency Child Care Programs for eligible parents of school-aged children. Click here to learn more. The County will also be supporting licensed home child care providers who wish to offer additional hours to support the child care needs of Emergency Workers during the ​outbreak 
​​Social and Affordable Housing
​​Appointments​​ will be done by phone only​. For general inquiries email iah@simcoe.ca
​General Services providing safe and efficient assistance 

The Co​unty will also maintain safe operations in Long-Term Care and Seniors Services facilities, Paramedic Services, Economic Development and Tourism, Library Co-operative, Planning, Forestry, Transportation and Engineering, roads and plowing services, Lake Simcoe Regional Airport, Social Housing, Local Immigration Services, Children and Community Services, Customer Service, Legislative and Government Services (including virtual Council meetings), and administrative/support departments. Staff will be working remotely where possible and public/client assistance will be by appointment for relevant services

​​​Helpful links



How can I protect myself and others?

To reduce exposure to and transmission of the coronavirus, you can:
  • Frequently clean your hands by using soap and water or alcohol-based hand rub
  • When coughing and sneezing, cover your mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash your hands
  • Avoid close contact with anyone who has a fever and cough
  • If you have fever, cough, and difficulty breathing seek medical care early and share previous travel history with your health care provider

What is a Coronavirus?

​Coronavirus (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases. What we are experiencing now is a new strain of the coronavirus that has not been previously identified in humans. All case are linked to a seafood and poultry market in Wuhan China. All cases that have been identified have a travel link to this market. The animal of origin has not been determined yet.​

How is it transmitted?

​Coronaviruses are transmitted between animals and people. Once a person is infected with the coronavirus, it can then be transmitted from person to person. The mode of transmission is respiratory droplets, such as through coughing or sneezing.​

What are the symptoms?

​Common signs include respiratory symptoms of fever, cough and shortness of breath. In more severe cases, it can cause pneumonia, severe acute respiratory syndrome, kidney failure and death. If you experience any of these symptoms and you have travelled to or from Wuhan, China recently, please contact your health care provider.​