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Frequently Asked Questions Search

 

 

Are Bid Opportunity documents available for download?Are Bid Opportunity documents available for download?<p>With our e-mail alert process, vendors may submit their name and e-mail address on-line. Our automated system within the County will then inform all "enrolled" vendors, via e-mail, of current opportunities which can then be downloaded directly from the Internet. Vendors who are already "registered" with the County will also enjoy access to the new on-line features​.<br></p>
What if my bid is late?What if my bid is late?<p>It is the bidders responsibility to insure that a bid/proposal is physically delivered to the correct location, prior to the time and date specified in the document. Late bids will be returned unopened.​<br></p>
Where does the County advertise its Bid OpportunitiesWhere does the County advertise its Bid OpportunitiesCurrent Requests for Tender (RFT) and Requests for Proposal (RFP) announcements and other opportunities can be viewed by going to <a href="http://www.biddingo.com/simcoe" target="_blank"><font color="#0066cc">www.biddingo.com/simcoe</font></a>. To view information on a particular opportunity, you must register first and then download the pertinent documents in one of three ways;<ul><li>Purchase an annual subscription to download unlimited documents from the County and any other agencies partnering with Biddingo.com;</li><li>Purchase and download documents on a per bid basis; or</li><li>Take a 30 day trial.</li></ul><p>If you have any questions or require assistance, please contact a Biddingo.com representative by email at <a href="mailto:info@biddingo.com"><font color="#0066cc">info@biddingo.com</font></a> or telephone at 416-756-0955.</p>
If the document includes the broader sector clause, do I really have to extend the pricing, terms and conditions to the municipalities?If the document includes the broader sector clause, do I really have to extend the pricing, terms and conditions to the municipalities?<p>Yes, when you submit your bid you agree to extend the same prices, terms and conditions to other County government agencies who wish to access the County established contract.​<br></p>
Can I deliver goods and services to a County department before I receive a copy of the purchase order?Can I deliver goods and services to a County department before I receive a copy of the purchase order?<p>​No. Delivering goods and services to the County prior to receiving a purchase order will result in delay of payment.  All invoices must reflect a valid purchase order number.  The only exception would be when payment is made by VISA.  All delivery of goods and services must be accompanied by a packing slip that reflects the current purchase order number.  Invoices received without the appropriate purchase order number will be returned to you.<br></p>
The Invitation to Bid document has a mandatory pre-bid meeting and site visit. Do I really need to do that?The Invitation to Bid document has a mandatory pre-bid meeting and site visit. Do I really need to do that?<p>Pre-bid conferences and site visits are mandatory and tenderers not in attendance shall be disqualified from the bid opportunity.​<br></p>
How can I obtain the results so I know what the other bids were?How can I obtain the results so I know what the other bids were?<p>The results will be posted on our web site after verification of all submissions.​<br></p>
I have a question regarding the specifications, can I get an answer from the buyer?I have a question regarding the specifications, can I get an answer from the buyer?<p>​Any question concerning the bid should be directed in writing to <a href="mailto:tenders@simcoe.ca">tenders@simcoe.ca</a>  or via fax at 705-720-1078. Correspondence should include the bid number and the opening date. No interpretation will be binding, unless provided to you in writing.<br></p>
We have more than one division of our company doing business with the County. Do they need separate vendor applications on file?We have more than one division of our company doing business with the County. Do they need separate vendor applications on file?<p>If each division has its own Accounts Receivable mailing address and functions as though they are different companies, it should have a separate vendor application on file. ​<br></p>
Will I get a signed contract from the County?Will I get a signed contract from the County?<p>The Form of Tender containing the vendor signature, constitutes an offer to the County. If a contract is required you will receive a signed copy and a purchase order, containing the authorized signatures. These documents  constitute the acceptance of the offer and together, these documents are binding agreements.​<br></p>
What does it mean "taking exception" to a bid specification?What does it mean "taking exception" to a bid specification?<p>Whenever you deviate from a clause or specification in the bid document, it will almost always disqualify your proposal. What this tells the Procurement Professional is that your firm cannot comply with the minimum requirements of the bid. Where your proposal exceeds the minimum requirements, it is not considered "taking exception."​<br></p>
Why was my Waste, Organics or Recycling not collected?Why was my Waste, Organics or Recycling not collected?<p>Garbage, Organics or Recycling may be left behind for a number of reasons.  Although this is upsetting there is usually a reason and <a title="Hyperlink to Customer Service Page" href="/CustomerService/Pages/about.aspx">Customer Service</a>​ will help to resolve this for you. Is your material set out correctly?  Was it out by 7am on your collection day?  Is it overweight or contains ineligible material or not properly sorted?  Please go to the Solid Waste Management page for <a title="Hyperlink to SWM Curbside Information" href="/SolidWasteManagement/Pages/gro.aspx">Waste and Recycling Information and Set Out Guidelines</a> for more information.  If you feel your garbage met these requirements and should have been collected please contact <a title="Hyperlink to Customer Service Page" href="/CustomerService/Pages/about.aspx">Customer Service.</a>​</p>
How do I dispose of large or bulky items?How do I dispose of large or bulky items?<p>The County of Simcoe operates a large or bulky item collection program during the summer.  For further information or to book an appointment for collection, please visit <a href="/SolidWasteManagement/Pages/bulky.aspx">http://www.simcoe.ca/SolidWasteManagement/Pages/bulky.aspx</a> or contact <a title="Hyperlink to Customer Service" href="/CustomerService/Pages/about.aspx">Customer Service</a> directly.​</p>
Where are the Landfill Sites?Where are the Landfill Sites?<p>There are currently eight sites which residents of Simcoe County can access to dispose of materials.  Please go to <a title="Hyperlink to SWM Landfill Page" href="/SolidWasteManagement/Pages/locations.aspx">Landfill Sites and Transfer Stations</a> to find the one most convenient to you, including the hours of operation. </p>
How do I dispose of Leaf and Yard waste?How do I dispose of Leaf and Yard waste?<p>The County of Simcoe now offers nine curbside collections a year, four in the Spring and five in the Fall.  Please check the Solid Waste Management <a title="Hyperlink to Leaf and Yard Collections" href="/SolidWasteManagement/Pages/leaf.aspx">Leaf and Yard Waste Collection Information</a>, or contact <a title="Hyperlink to Customer Service" href="/CustomerService">Customer Service</a>.​</p>
Where can I get recycling bins or green organics bins?Where can I get recycling bins or green organics bins?<p>Blue and grey bins recycling bins are $5 each and green organics bins are $15 each.  All are available for purchase at all <a title="Hyperlink to SWM Landfill Page" href="/SolidWasteManagement/Pages/locations.aspx">County Landfill Sites and Transfer Stations</a>.  There is usually ample inventory at all locations but please contact <a title="Hyperlink to Customer Service Page" href="/CustomerService/Pages/about.aspx">Customer Service</a> prior to your visit to avoid disappointment.  New residents find out more about the New Residents'  Program by contacting <a title="Hyperlink to Customer Service Page" href="/CustomerService/Pages/about.aspx">Customer Service</a> .​</p>
What activities are allowed in the County Forests?What activities are allowed in the County Forests?<p>Various activities are allowed in some of the County Forests.  Some activities require permits.  For further information please visit the County of Simcoe <a title="Hyperlink to Forest Recreation Page" href="/Forestry/Pages/recreational.aspx">Forest Recreation Policy</a> or contact <a title="Hyperlink to Customer Service Page" href="/CustomerService/Pages/about.aspx">Customer Service</a>​.</p>
Where do I find information on Crown Land or Conservation Land?Where do I find information on Crown Land or Conservation Land?<p>Access and use of Crown and Conservation Land is not governed by the County of Simcoe and users should contact the appropriate authorities prior to entering these areas.  For Crown lands visit <a title="Link to MNR" href="http://www.mnr.gov.on.ca/" target="_blank">www.mnr.gov.on.ca</a> or call 1 800 667 1940, and for Conservation Authorities visit <a title="Link to Conservation Ontario" href="http://www.conservation-ontario.on.ca/" target="_blank">www.conservation-ontario.on.ca</a>​.</p>
Where can I buy Garbage Tags?Where can I buy Garbage Tags?<p>Garbage tags can be used to place out extra bags of garbage for Curbside Collection in all Municipalities.  At <a title="Hyperlink to Garbage Tag Outlets" href="/SolidWasteManagement/Pages/tags.aspx">Garbage Tags Outlets</a> you may find a list of vendors in your area.</p>
What do I do with my Hazardous Waste?What do I do with my Hazardous Waste?<p>The County of Simcoe has extensive programs in place to help residents dispose of their Hazardous Waste responsibly.  Please visit Solid Waste Management's <a title="Hyperlink to SWM HHW Page" href="/SolidWasteManagement/Pages/hazardous.aspx">Household Hazardous Waste Information Page</a> for further information or alternatively you may visit the Stewardship Ontario Website at <a title="Hyperlink to Make the Drop Ontario Stewardship Page" href="http://www.makethedrop.ca/" target="_blank">http://www.makethedrop.ca/</a>​.</p>
I would like waste collection reminders sent directly to my email or phone.I would like waste collection reminders sent directly to my email or phone.<p>You may register through our <a title="Hyperlink to SWM Recollect Tool" href="/SolidWasteManagement/Pages/schedules.aspx">Waste Collection Tool</a> for email alerts, collection reminders to your telephone or calendar, or receive a phone message.  Or follow us on <a title="Hyperlink to Twitter" href="https://twitter.com/simcoecountycs" target="_blank">Twitter@simcoecountyCS</a>.​</p>
What day is my Waste and Recycling collection day?What day is my Waste and Recycling collection day?<p>​To find out your collection day please insert your address in the <a title="Link to Map for SWM Collection" href="http://maps.simcoe.ca/Public/?MODE=theme&THEME=solidwaste" target="_blank">Solid Waste Collection Map</a> or contact Customer Service. You may also wish to use the new <a title="Link to SWM Recollect Tool" href="/SolidWasteManagement/Pages/schedules.aspx" target="_blank">Collection Calendar Tool</a>.</p>
How do I contact my Municipal Office? Or I have a questions about my property taxes.How do I contact my Municipal Office? Or I have a questions about my property taxes.<p>Please visit our <a title="Hyperlink to Municipalities Information" href="/Clerks/Pages/municipalpartners.aspx">Municipal Partners Page</a> for contact information. Local Municipalities have information on your property taxes.  If you are not sure which Municipality you are in please contact <a title="Hyperlink to Customer Service" href="/CustomerService/Pages/about.aspx">Customer Service</a>.​</p>
What are Garbage collection Weather Cancellation Procedures?What are Garbage collection Weather Cancellation Procedures?<p>​In the event of adverse weather conditions, it may be necessary to cancel some Curbside Collections.  Should this occur the Collection Contractor will automatically collect double limits on the next regular collection day.  The County of Simcoe will post Collection Cancellations under <a title="Hyperlink to Advisory Notices" href="/CustomerService/Pages/advisories.aspx">Advisory Notices</a>.  For further information please contact <a title="Hyperlink to Customer Service" href="/CustomerService/Pages/about.aspx">Customer Service</a> or follow us on <a title="Hyperlink to Twitter" href="https://twitter.com/simcoecountycs" target="_blank">Twitter@simcoecountyCS</a>.</p>
I have a question about Tenders?I have a question about Tenders?<p>The County of Simcoe's <a title="Hyperlink to PF&P" href="/ProcurementFleetandProperty/Pages/bid-opportunities.aspx">Procurement, Fleet and Property Department</a> manage all Tender Opportunities.​</p>
How can I assist the work of the Simcoe County Archives?How can I assist the work of the Simcoe County Archives?<p>​We are always grateful for any financial contributions.  And, of course, you can consider donating any records that fall within our mandate.  We are a registered charity and can provide receipts for income tax purposes for donations of records or for financial gifts of any amount.</p>
How can I contact a particular staff member at the Archives?How can I contact a particular staff member at the Archives?<p> You can telephone, fax or write to any staff member at the numbers and address given in our <a href="http://goo.gl/iy0kY2">Contact Us</a> section, or e-mail them as follows: <br><br> </p> <table width="100%" class="ms-rteTable-default" cellspacing="0"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;text-align:left;"> <span><span>Matthew Fells, County Archivist</span></span>​</td><td class="ms-rteTableOddCol-default" style="width:50%;text-align:center;"> <span> <span> <a href="mailto:matthew.fells@simcoe.ca"> <font color="#0066cc">matthew.fells@simcoe.ca</font></a></span></span></td></tr><tr class="ms-rteTableOddRow-default"><td class="ms-rteTableEvenCol-default"> <span> <span>Ellen Millar, Assistant Archivist</span></span>​</td><td class="ms-rteTableOddCol-default" style="text-align:center;">​<span><span><a href="mailto:ellen.millar@simcoe.ca">ellen.millar@simcoe.ca</a></span></span></td></tr><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;text-align:left;"> <span><span>Jenn Huddleston, Archival Technician</span></span>​</td><td class="ms-rteTableOddCol-default" style="width:50%;text-align:center;"> <span> <span> <a href="mailto:jennifer.huddleston@simcoe.ca"> <font color="#0066cc">jennifer.huddleston@simcoe.ca</font></a></span></span></td></tr><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default">​<span><span>Chris MacBain, Reference Services</span></span></td><td class="ms-rteTableOddCol-default" style="text-align:center;">​<span><a href="mailto:chris.macbain@simcoe.ca">chris.macbain@simcoe.ca</a></span></td></tr><tr class="ms-rteTableOddRow-default"><td class="ms-rteTableEvenCol-default">Stephen Ouderkirk<span><span>, Microfilm Technician</span></span></td><td class="ms-rteTableOddCol-default" style="width:50%;text-align:center;"> <span> <span> <a href="mailto:stephen.ouderkirk@simcoe.ca"> <font color="#0066cc">stephen.ouderkirk@simcoe.ca</font></a></span></span></td></tr></tbody></table><p> </p>
Can I take copies of your photographs and documents with my own SLR or digital camera?Can I take copies of your photographs and documents with my own SLR or digital camera?<p>​Generally, yes.  However, please obtain permission from the archivist before proceeding.  There may be restrictions in certain circumstances.</p>
Can I get copies at the Archives from your photograph collection for publication or other purposes?Can I get copies at the Archives from your photograph collection for publication or other purposes?<p>Yes.  We can provide digital images to any storage media (including e-mail), at reasonable cost.  Images may be subject to copyright restrictions, and you will be required to complete an agreement to abide by certain conditions of their use.​</p>
On which holidays can I expect the Archives to be closed?On which holidays can I expect the Archives to be closed?<p>The Archives are closed New Year's Day, Family Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Simcoe Day (first Monday in August), Labour Day, Canadian Thanksgiving Day, the afternoon of Christmas Eve, Christmas Day, and Boxing Day.​</p>
What are your hours of operation?What are your hours of operation?<p>The Simcoe County Archives are open Monday through Friday, 8:30 a.m. to 4:00 p.m., statutory holidays excepted.​</p>
Do you participate in inter-library loan?Do you participate in inter-library loan?<p>​We only receive incoming inter-library loans. We can order from any library or archives on the system, but we do not loan our unique, often rare, records.</p>
Are there lunch facilities?Are there lunch facilities?<p>There are cafeteria facilities across the road in both the County of Simcoe and Simcoe County Board of Education Administration Centres. In a small plaza in Midhurst (~1 km) there is a coffee shop, a convenience store and several restaurants.  Barrie is five minutes by car.  If the weather is nice, we have a picnic table outside in the sunshine.​</p>
What happens to my records or documents when I donate them to the Simcoe County Archives?What happens to my records or documents when I donate them to the Simcoe County Archives?<p>We treat them with the respect they deserve, as they will form part of the permanent collective memory of Simcoe County.  They will be appraised for their historical value, and will receive any cleaning or conservation work which may be required.  They will be arranged, described and catalogued to make them accessible to researchers.  If you wish to place any reasonable restrictions on the records, that can be arranged.  They will be cared for in our state-of-the-art, controlled-environment facility, and stored to archival standards.  We will be pleased to provide receipts for income tax purposes for the market value of the records.  If they are of national historic value, we can make application to the Cultural Property Export Review Board.  In the case of successful applications, donors receive enhanced tax benefits.  The Simcoe County Archives holds several collections of national historic value.​</p>
Is there plenty of parking available?Is there plenty of parking available?<p>The Archives has ample parking in its own lot, and, in the event of extraordinary circumstances, overflow parking in the adjacent Simcoe County Museum.​</p>
How do I preserve my family records and photographs?How do I preserve my family records and photographs?<p>We can provide many helpful suggestions for the care of family records and heirlooms.  Check the <a href="/Archives/Pages/preservation.aspx">Conservation and Preservation</a> section on this site.  If you don't see what you are looking for, <a href="http://goo.gl/iy0kY2">contact us</a> for assistance.  If we don't know, we will try to direct you to someone who does.​</p>
What records do you have available online?What records do you have available online?<p>We have various <a href="/Archives/Pages/exhibits.aspx">online exhibits</a>. </p><p>Simcoe County Council minutes (1846-1952) can be found <a title="Simcoe County Council minutes page" href="http://www.simcoe.ca/dpt/arc/records">here</a>.</p><p>In 2017, we started a <a title="Simcoe County Archives blog page" href="http://www.simcoe.ca/dpt/arc/archives-blog">blog</a> highlighting some of our collections and the history of the County of Simcoe.<br><br>In addition, the Archives' searchable <a href="/Archives/Pages/search.aspx">database of record descriptions</a>  and <a href="/Archives/Pages/aids.aspx">Titles List of Descriptive Finding Aids</a> are also online.</p>
I'm interested in researching my family history. Can you help?I'm interested in researching my family history. Can you help?<p>Absolutely.  For details, visit our <a href="/Archives/Pages/genealogical.aspx">Guide to Genealogical Research</a> section on this web site.​</p>
If I am planning to visit your Archives, are there any special rules or policies of which I need to be aware?If I am planning to visit your Archives, are there any special rules or policies of which I need to be aware?<p>​Yes.  In order to plan ahead, visit our <a href="/Archives/Pages/rules.aspx">Rules for Researchers</a> section on this site.</p>
Where are the Simcoe Archives Located?Where are the Simcoe Archives Located?<p>The Archives are located at 1149 Highway 26, about 0.5 km west of Highway 27, in first building on the left-hand side of the highway.  If you are travelling on Highway 400, exit at Bayfield Street and turn north.  Once you leave Barrie, you will pass through two sets of traffic lights.  Turn west (left) onto Highway 26.  We are the first driveway on your left.​</p>
Can I view Vital Statistics records at your Archives?Can I view Vital Statistics records at your Archives?<p>​You can view Marriage Registers through 1869, and Birth, Marriage and Death Registers 1869-1873.  Beyond that, our records are restricted by the Vital Statistics Act: <br> <br> <br>Vital Statistics Act       R.S.O. 1990, c. V-4<br><br>Amended by: 1993, c. 27, Sched.; 1994, c. 27, s. 102; 1997, c. 9, s. 7; 1998, c. 18, Sched. E, ss. 290-303; 1999, c. 12, Sched. F, ss. 43, 44; 2001, c. 9, Sched. D, s. 13. <br> <br> <br>53. (1) No division registrar, sub-registrar, funeral director or person employed in the service of Her Majesty shall communicate or allow to be communicated to any person not entitled thereto any information obtained under this Act, or allow any such person to inspect or have access to any records containing information obtained under this Act. <br> <br>Records from 1873 through the years accessible under the privacy legislation are available through the Archives of Ontario.  The Simcoe County Archives holds a complete set of indexes to these registers, which it can order for your in-house view through inter-institutional loan.  To access records restricted under the legislation, you must contact the Ontario Office of the Registrar General.</p>
Is the Archives wheelchair accessible?Is the Archives wheelchair accessible?<p>Yes.  The parking lot is ramped onto the access walkway, and the main entrance is an automatic door.  There is a slight bump through the main door.  If you require assistance, a staff member will be glad to help.  The entire facility is on one level, and the rest rooms are wheelchair accessible.​</p>
Is there someone there who can assist local groups with records questions?Is there someone there who can assist local groups with records questions?<p>Yes.  We can, and often do, assist local groups with establishing records management programs, as well as practical conservation tips to better care for those records.​</p>
What about Wills and Land Registry Records?What about Wills and Land Registry Records?<p>​We can provide an index and some guidance to wills, but those records are a provincial responsibility. Depending upon the year, you must access them either through the Land Registry Office in Barrie, or the Archives of Ontario in Toronto.</p>
Do I have to pursue child and/or spousal support from my ex-spouse if I am on Ontario Works?Do I have to pursue child and/or spousal support from my ex-spouse if I am on Ontario Works?<p>Yes.  As a condition of eligibility, all applicants or recipients are required to pursue any financial resources that they may be entitled to including child and/or spousal support.  The County of Simcoe has a team of specialized workers who assist people to obtain child and/or spousal support either through private agreements or court proceedings.  Eligibility for assistance will depend on a person's willingness to pursue these resources.​<br></p>
What do I do if I don't agree with a decision that has been made on my Ontario Works file?What do I do if I don't agree with a decision that has been made on my Ontario Works file?<p>If at any time a person disagrees with a decision that has been may they may request an internal review of that decision.  The request for an internal review must be submitted within 30 days of the decision.​<br></p>
If I become ineligible for Ontario Works due to my income can I still get a drug card?If I become ineligible for Ontario Works due to my income can I still get a drug card?<p>If you have been in receipt of Ontario Works assistance for at least one month and your income has made you ineligible for further assistance you <span style="text-decoration:underline;">may</span> still be eligible to receive a drug card and assistance with other health related benefits.<br></p>
How much money can I make before I am not eligible for assistance from Ontario Works?How much money can I make before I am not eligible for assistance from Ontario Works?​As one of the principles of Ontario Works is to assist people to become self sufficient it is important that you make every effort to access all income that may be available to you, including increased earnings. <br>
Can I receive Ontario Works if I am working?Can I receive Ontario Works if I am working?<p>Yes.  You may be eligible to receive Ontario Works assistance if you are working as long as your income from all sources does not exceed the amount of assistance you are entitled to receive and you meet all eligibility requirements.​<br></p>
Can I receive Ontario Works if I own my own home?Can I receive Ontario Works if I own my own home?<p>Yes.  People who own their own home may qualify for assistance as long as they meet all the eligibility requirements.​<br></p>