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HIFIS Support Centre

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HIFIS Consent Procedure:​​​​​​​​​​​​​
  1. Che​ck whether or not client's record in HIFIS (check the full na​me and birt​hdate/age).
  2. Check whether or not client's Common Consent Form has been uploaded into HIFIS => Client => Client Information => Documents.
  3. If there IS a signed Common Consent Form uploaded, continue to serve the client and enter their information in HIFIS.
  4. If there IS NOT a signed Common Consent Form uploaded and the client's record is in HIFIS:
    • Do not disclose to the c​lient that their information is in HIFIS.
    • No clients should be entered in HIFIS who have not signed the Common Consent form.
    • Request the client's consent to participate in HIFIS.
    • If the client agrees to provide the Common Consent Form.
      • ​Upload the signed Consent Form into HIFIS => Client => Client Information => Consent
      • Please DO NOT enter 'End Date'.
    • If the client does NOT agree to sign the Common Consent Form, continue to provide services that you record outside of HIFIS AND continue to assertively encourage and promote the client’s participation in HIFIS over time​.

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