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Simcoe County > COVID19


​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Updated as of October 20, 2020​

***Public health information is located at the​ bottom of this page.  

Service Updates​​

​The County is taking many precautions to help protect our vulnerable residents. We are also aligning with proactive steps taken by other large organizations as well as recommendations from other levels of government and health authorities to ensure everyone's safety and wellbeing. 

County of Simcoe Warden George Cornell has declared an emergency as a result of the COVID-19 pandemic developments in our region.​ Click here to review release.​​

Update on COVID-19 Positive Cases at Simcoe Manor​. Click ​here for information.


and Facility


​​Bi-weekly Leaf and Yard Waste Collection
Bi-weekly Leaf and Yard Waste Collection begins Monday, October 5. Determine your collection area/week by using the Simcoe County Collects app or visit ​​www.simcoe.ca/wastereminder.

Place material out for collection by 7 a.m. on Monday of your collection week. Collections will occur during the week, not necessarily on your garbage day.

Waste Facilities hours of operation
​The County’s remaining waste facilities will continue to operate on the modified pandemic-related schedule implemented May 25. (See below)

Hours: 8:30 a.m. to 3:30 p.m. 

*Materials from residents of Barrie and Orillia will not be accepted.


Collingwood XXXXX
West Gwillimbury 
North SimcoeXXXXX 




X = Open (8:30 a.m. - 3:30 p.m.​)

**​Matchedash Waste Facility – Open Sundays and Mondays 8:30 a.m. to 3:30 p.m. (Please note: Due to servicing limitations, Matchedash will be operating on cash only, rounded down to the nearest $5, until a cashless system can be installed.)​

When using these facilities, we strongly encourage residents to apply the same public health precautions/measures they would when using other open and available services during the pandemic. We further recommend that customers practice the following precautions upon entering the sites:

  1. Limit the number of trips to the sites (just like the grocery store) – where reasonable avoid trips that would not meet the residential minimum $10 fee (up to 70kg) and assess whether items can be stored at your household for a future trip. 

  2. Wearing non-medical masks or face coverings may be an added way to protect others around you, particularly where physical distancing may be challenging.

  3. When at a waste site, stay at least 2 metres (or 6 feet) away from other people whenever possible.

  4. Avoid using the site during peak times (first opening day of the week) to avoid large line-ups. Typically, wait times are shorter mid-week and during unfavorable weather conditions.   

For more information, click he​r​e​.​

​Simcoe County Museum
​As of August 4, 2020, the Simcoe County Museum is open seven days a week, with reduced hours between 11 a.m. to 4 p.m. to allow for enhanced cleaning. Residents are required to reserve a time in advance of their visit. Bookings can be made through the Museum's website at museum.simcoe.ca 

Groups are limited to a maximum of 10 people, and time slots are bookable in 30-minute increments, allowing time between visitors for adequate physical distancing, but tours may take between 1 to 2 -hours.  All guests are required to wear a face covering when indoors.

Admission is by donation only; all donations are to be made through debit or credit card as cash is not accepted at this time.  

Select outdoor buildings and interactive displays, including the cottage, green barns, Red Pine House, and the Longhouse will not be accessible.           

For more information, check out the museum on Facebook @simcoecountymuseum or visit museum.simcoe.ca

​Service Simcoe Contact Centre (Administration Centre)
​Reopened August 4 to the public

As of August 4, 2020, the Service Simcoe Contact Centre is open Monday to Friday from 8 a.m. to 5 p.m. Public access is restricted to the atrium area via the Administration Centre's front entrance.

Safety measures have been installed to ensure the safety of both staff and the public. These measures include:

  • Plexiglass barriers
  • Floor social distancing markers
  • Designated visitor washrooms
  • Touchless POS
  • Roped barriers
  • Directional signage

Guests are reminded to adhere to safety precautions when visiting the Administration Centre, including wearing a face covering at all times when in common areas inside the building and exercising proper hand sanitization. Additional sanitization stations have been set up to accommodate this.

LINX Transit
**As of September 8, 2020, Routes 1 & 3 modified schedules have been updated and Routes 2 & 4 are returning to normal. To find out when your next bus is arriving, go to www.linx.simcoe.ca/ or use Transit app, available at https://transitapp.com/ or download on your device free of charge.

​LINX will also be following the newly introduced Ministry of Transportation (MTO) Public Transit Safety Guidelines to ensure passengers and employees are kept safe as more people go back to work during COVID-19.

In keeping with these MTO guidelines, the County is requesting that ALL customers follow protocols, including:
  • Passengers and drivers to wear non-medical masks or face coverings. While masks or face coverings will be highly recommended, we understand there are circumstance for children and people with disabilities, or other medical conditions, that prevent them from wearing a mask.
  • Maintaining physical distance between people whenever possible;
  • Removing all personal belongings and waste upon departure; and
  • Sneezing into their elbow, using hand sanitizer and washing hands properly
​​Long Term Care and Seniors Services

​​As the province has moved into phase three of reopening, the County is excited to have received further details and directives from the Province and our Regional Chief Medical Officer, that enable us to safely expand family visitation at our four Long-term Care Homes and Seniors Services facilities.

In keeping with the Ministry of Long-term Care announcement, the County is gradually increasing visitation at Georgian Manor in Penetanguishene, Simcoe Manor in Beeton, Sunset Manor in Collingwood, and Trillium Manor in Orillia:
• Outdoor Patio Visits
• Indoor Visits

For more information, click here​.
Collection Notice

We apologize for any delays that you may have experienced. We know that waste collection is an essential service and that's why we do everything we can to work with our contractor to get waste materials off the streets each week. 

If your curbside collection was missed on your regular collection day, please take the following steps:

  • Place materials out the following day by 7 a.m. and leave out until 8 p.m. (one extra day only)
  • If collection doesn't occur the following day, please hold your materials until Saturday, when trucks will be returning to missed areas, and place materials out by 7 a.m. and leave out until 8 p.m.

​Information on collection impacts for your specific location and updates on returns can be found through the Simcoe County Collects app, which is free to download on the App Store or GooglePlay. Notices are also posted on simcoe.ca. If you did not receive collection service by end of day Saturday, please contact Service Simcoe at 1-800-263-3199 or service@simcoe.ca​​


​​​​Clothing, Bulky and Electronic

The curbside clothing, bulky and electronics collection programs have been cancelled for 2020.

Visit www.simcoe.ca/dpt/swm for more information on these waste management services and programs.

​​Waste Collections - Mandatory bagged organics and garbage
​Effective March 23:
  • All green bin organic ma​terials must be bagged, sealed and placed inside green bins. Compostable bags are preferred; however, plastic bags* are being accepted on a temporary basis to assist residents with this change
  • All garbage must be bagged and sealed properly
  • Residential units may place out 1 bag of diapers in clear, sealed bags on th​eir garbage day without additional bag tags
  • Exercise social distancing with collection operators

*Note the County's contracted organics processor is temporarily ​accepting plastic bags and will continue to separate and divert organic materials in support of the environment. All plastic bags (clear, grocery, garbage) will be accepted but must be sealed and placed inside green bins.​

Ontario Works​
​Effective September 16, 2020, Ontario Works hours of operations for services to the public are Monday to Friday, 8:30 a.m. to 4:30 p.m. Available services include cheque pick up and assistance with urgent inquiries.

Clients are strongly encouraged to register for Direct Bank Deposit.  To do so, please contact your Caseworker by telephone at 705-722-3132.​

For clients not registered for Direct Bank Deposit, ​cheque pick-up is available at Ontario Works offices in Barrie, Bradford*, Orillia, Collingwood, Alliston and Midland. *Please note that effective September 28​, the Ontario Works office in Bradford will reopen in its new location: Unit 4 -157 Holland Street East, Bradford, Ontario, L3Z 1G4

Visit​ https://www.simcoe.ca/dpt/ow​ to learn more.

​Simcoe County Forests

Effective May 13, designated motorized trails with permit are now open within Simcoe County Forests. Contact Central Ontario ATV club or Simcoe County Off-Road Riders ​Association​ for trail and permit information. Please continue to follow safe physical distancing and gathering guidelines. ​​

The ​​County owns and manages more than 150 different forest tracts spanning 33,000 acres. Many of these tracts have public recreation trails. At this time, County forests remain open to the public; however, we strongly remind residents to respect physical distancing while using the Simcoe County Forest and our parking areas. This includes no congregating and adhering to all COVID-19 Public Health and Provincial regulations regarding gathering of people.

*Reminder the safe physical distance is at least two metres apart from others as per the Provincial Order.

Children's Services

​Appointmen​ts will be done by phone only.
Social Services - Supporting Vulnerable Residents

The County continues to work closely with homelessness service providers around the region to identify available resources to assist with continued provision of supports to individuals experiencing homelessness. A number of emergency shelters are electing to begin this relocation while others are planning to retain their current shelter models at this time.

On Friday, March 20, the County authorized and provided funding support for the relocation of emergency shelter occupants to motel/hotel rooms across Simcoe County to better support social distancing and isolation measures. 

​​Social and Affordable Housing
​​Appointments​​ will be done by phone only​. For general inquiries email iah@simcoe.ca
Road Maintenance and Plowing
Lake Simcoe Regional Airport​​
​Simcoe County Library ​Co-operative
Modified library services are now available; however, the Simcoe County Library Co-operative remains closed to the public at this time. For information on how to access library services, email library@simcoe.ca or call (705) 726-9300 ext. 1258.
Simcoe County Archives
Closed to the public 
Historical Research from Home​ - The Simcoe County Archives are closed to the public however, they have created a new resource for teachers, parents, and students learning about Simcoe County's history from home. Click link to view the compiled list of online resources​ to help you in your historical learning about our ​communities.​​
​Tourism Simcoe County
Information Kiosk
Closed to the public
Experience Simcoe County from home - For tourism information visit experience.simcoe.ca​, like @TourismSimcoeCounty on Facebook, follow @SimcoeCountyEDO on Twitter and @experiencesimcoecounty on Instagram

​​​Helpful links



How can I protect myself and others?

To reduce exposure to and transmission of the coronavirus, you can:
  • Frequently clean your hands by using soap and water or alcohol-based hand rub
  • When coughing and sneezing, cover your mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash your hands
  • Avoid close contact with anyone who has a fever and cough
  • If you have fever, cough, and difficulty breathing seek medical care early and share previous travel history with your health care provider

What is a Coronavirus?

​Coronavirus (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases. What we are experiencing now is a new strain of the coronavirus that has not been previously identified in humans. All case are linked to a seafood and poultry market in Wuhan China. All cases that have been identified have a travel link to this market. The animal of origin has not been determined yet.​

How is it transmitted?

​Coronaviruses are transmitted between animals and people. Once a person is infected with the coronavirus, it can then be transmitted from person to person. The mode of transmission is respiratory droplets, such as through coughing or sneezing.​

What are the symptoms?

​Common signs include respiratory symptoms of fever, cough and shortness of breath. In more severe cases, it can cause pneumonia, severe acute respiratory syndrome, kidney failure and death. If you experience any of these symptoms and you have travelled to or from Wuhan, China recently, please contact your health care provider.​