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Simcoe County > COVID19


​​​​​​​​​​​​​​​​​​​​​​​​​​​Updated as of August 5th​

***Public health information is located at the​ bottom of this page.  

Service Updates​​

​The County is taking many precautions to help protect our vulnerable residents. We are also aligning with proactive steps taken by other large organizations as well as recommendations from other levels of government and health authorities to ensure everyone's safety and wellbeing. 

County of Simcoe Warden George Cornell has declared an emergency as a result of the COVID-19 pandemic developments in our region.​ Click here to review release.​​


and Facility


​Simcoe County Museum
Reopened August 4th to the public

As of August 4, 2020, the Simcoe County Museum is open seven days a week, with reduced hours between 11 a.m. to 4 p.m. to allow for enhanced cleaning. Residents are required to reserve a time in advance of their visit. Bookings can be made through the Museum's website at museum.simcoe.ca no earlier than five days prior to the visit and can be completed the day of if space remains. When booking, residents are required to answer screening questions for their entire group. If the screening test is failed, the time slot will be cancelled to ensure safety of staff and other guests.

Groups are limited to a maximum of 10 people, and time slots are bookable in 30-minute increments, allowing time between visitors for adequate physical distancing, but tours may take between 1 to 2 -hours.  All guests are required to wear a face covering when indoors.

Admission is by donation only; all donations are to be made through debit or credit card as cash is not accepted at this time.  

Select outdoor buildings and interactive displays, including the cottage, green barns, Red Pine House, and the Longhouse will not be accessible.           

For more information, check out the museum on Facebook @simcoecountymuseum or visit museum.simcoe.ca

​Service Simcoe Contact Centre (Administration Centre)
​Reopened August 4 to the public

As of August 4, 2020, the Service Simcoe Contact Centre is open Monday to Friday from 8 a.m. to 5 p.m. Public access is restricted to the atrium area via the Administration Centre's front entrance.

Safety measures have been installed to ensure the safety of both staff and the public. These measures include:

  • Plexiglass barriers
  • Floor social distancing markers
  • Designated visitor washrooms
  • Touchless POS
  • Roped barriers
  • Directional signage

Guests are reminded to adhere to safety precautions when visiting the Administration Centre, including wearing a face covering at all times when in common areas inside the building and exercising proper hand sanitization. Additional sanitization stations have been set up to accommodate this.

LINX Transit
​As of Thursday, July 2LINX Transit will be reinstating transit fares for all riders.  

LINX will also be following the newly introduced Ministry of Transportation (MTO) Public Transit Safety Guidelines to ensure passengers and employees are kept safe as more people go back to work during COVID-19.

In keeping with these MTO guidelines, the County is requesting that ALL customers follow protocols, including:
  • Passengers and drivers to wear non-medical masks or face coverings. While masks or face coverings will be highly recommended, we understand there are circumstance for children and people with disabilities, or other medical conditions, that prevent them from wearing a mask.
  • Maintaining physical distance between people whenever possible;
  • Removing all personal belongings and waste upon departure; and
  • Sneezing into their elbow, using hand sanitizer and washing hands properly

**The current modified operating and route schedule will remain until further notice. To find out when your next bus is arriving, go to www.linx.simcoe.ca/ or use Transit app, available at https://transitapp.com/ or download on your device free of charge.

​​​​​Select landfills and transfer stations now open with modified hours.

​​​​Starting the week of July 27, the County's Tosorontio and Mara waste facilities will expand operating days and Matchedash waste facility will reopen to the public.

  • Matchedash Waste Facility – As of July 27, Matchedash will operate Sundays and Mondays 8:30 a.m. to 3:30 p.m. (Please note: Due to servicing limitations, Matchedash will be operating on cash only, rounded down to the nearest $5, until a cashless system can be installed.)
  • Tosorontio Waste Facility – Starting July 28, Tosorontio will operate Tuesday through Saturday 8:30 a.m. to 3:30 p.m.
  • Mara Waste Facility – Starting July 30, Mara will operate Thursday through Saturday 8:30 a.m. to 3:30 p.m.

These changes apply to the three sites listed above only. The County’s remaining waste facilities will continue to operate on the modified pandemic-related schedule implemented May 25. (See below)

Hours: 8:30 a.m. to 3:30 p.m. 

*Materials from residents of Barrie and Orillia will not be accepted.
Collingwood XXXXX
West Gwillimbury XXXXX
North SimcoeXXXXX 

X = Open (8:30 a.m. - 3:30 p.m.​)

When using these facilities, we strongly encourage residents to apply the same public health precautions/measures they would when using other open and available services during the pandemic. We further recommend that customers practice the following precautions upon entering the sites:

  1. Limit the number of trips to the sites (just like the grocery store) – where reasonable avoid trips that would not meet the residential minimum $10 fee (up to 70kg) and assess whether items can be stored at your household for a future trip.

  2. Wearing non-medical masks or face coverings may be an added way to protect others around you, particularly where physical distancing may be challenging.

  3. When at a waste site, stay at least 2 metres (or 6 feet) away from other people whenever possible.

  4. Avoid using the site during peak times (first opening day of the week) to avoid large line-ups. Typically, wait times are shorter mid-week and during unfavorable weather conditions.   

For more information, click he​r​e​.​

Collection Notice
On days with extreme heat, our waste crews may potentially begin collection as early as 6am. This will allow them to get ahead of their volumes as the heat slows them down and there is a need for more breaks. What this means is that everyone's collection times throughout the day may vary - so please have your materials curbside by 7am or earlier. If your route happens to be collected prior to 7am the crews will return on the same day to re-run that route to collect any materials that were not set out prior to 7am. We recommend downloading the Simcoe County Collects App to get the most up to date information including alerts regarding collections at your address.​

​To avoid items being left at the curb, residents are reminded to properly breakdown cardboard and recyclable packaging. Place extra recycling in clear bags, a cardboard box or other containers (maximum size 55 cm x 45 cm x 40 cm – size of a large blue bin). Cardboard can also be flattened and tied into bundles (maximum size 75 cm x 75 cm x 20 cm) and placed beside the blue box. Following these guidelines will help alleviate delays in our collection. ​
​​​​Clothing Collection  

Clothing Collection Rescheduled for August 31 and September 11

The County's curbside clothing collection program originally scheduled for June was postponed. The processors for both clothing and electronics have now indicated that they are open.  As such the clothing collection program is now rescheduled to occur between August 31 and September 11 and electronics collection will occur September 14 to 25 (pending any additional impacts from COVID-19). Details and instructions on packaging and setting out clothing bags will be provided prior to the collection. 

Visit www.simcoe.ca/dpt/swm for more information on these waste management services and programs.

Bulky Collections
​Bulky collection services will remain cancelled for 2020 due to ongoing health and safety requirements related to COVID-19.

Visit www.simcoe.ca/dpt/swm for more information on these waste management services and programs.
Curbside Leaf and
Yard Waste Collection​

​​Regular bi-weekly spring leaf and yard waste collection wil​l start on April 20 with a set schedule running until June.​ Click here to determine your collection week. 
Ontario Works
​Effective March 30, Ontario Works hours of operations for services to the public are Monday to Friday, from 2 to 4 p.m. Available services include cheque pick up and assistance with urgent inquiries.

For clients not registered for Direct Bank Deposit, cheque pick-up is available at Ontario Works offices in Barrie, Orillia, Collingwood, Alliston and Midland. Clients from Bradford West Gwillimbury must attend the Ontario Works office in Barrie for cheque pick-up. ​​Clients are strongly encouraged to register for Direct Bank Deposit.  To do so, please contact your Caseworker by telephone at 705-722-3132.

Visit​ https://www.simcoe.ca/dpt/ow​ to learn more.

Waste Collections - Mandatory bagged organics and garbage
​Effective March 23:
  • All green bin organic ma​terials must be bagged, sealed and placed inside green bins. Compostable bags are preferred; however, plastic bags* are being accepted on a temporary basis to assist residents with this change
  • All garbage must be bagged and sealed properly
  • Residential units may place out 1 bag of diapers in clear, sealed bags on th​eir garbage day without additional bag tags
  • Exercise social distancing with collection operators

*Note the County's contracted organics processor is temporarily ​accepting plastic bags and will continue to separate and divert organic materials in support of the environment. All plastic bags (clear, grocery, garbage) will be accepted but must be sealed and placed inside green bins.​

​Simcoe County Forests

Effective May 13, designated motorized trails with permit are now open within Simcoe County Forests. Contact Central Ontario ATV club or Simcoe County Off-Road RidersAssociation​ for trail and permit information. Please continue to follow safe physical distancing and gathering guidelines. ​​

The ​​County owns and manages more than 150 different forest tracts spanning 33,000 acres. Many of these tracts have public recreation trails. At this time, County forests remain open to the public; however, we strongly remind residents to respect physical distancing while using the Simcoe County Forest and our parking areas. This includes no congregating and adhering to all COVID-19 Public Health and Provincial regulations regarding gathering of people.

*Reminder the safe physical distance is at least two metres apart from others as per the Provincial Order.

Children's Services

​Appointments will be done by phone only.
Social Services - Supporting Vulnerable Residents

The County continues to work closely with homelessness service providers around the region to identify available resources to assist with continued provision of supports to individuals experiencing homelessness. A number of emergency shelters are electing to begin this relocation while others are planning to retain their current shelter models at this time.

On Friday, March 20, the County authorized and provided funding support for the relocation of emergency shelter occupants to motel/hotel rooms across Simcoe County to better support social distancing and isolation measures. 

​​Social and Affordable Housing
​​Appointments​​ will be done by phone only​. For general inquiries email iah@simcoe.ca
Road Maintenance and Plowing
Lake Simcoe Regional Airport​​
​Simcoe County Library ​Co-operative
​Closed to the public
Simcoe County Archives
Closed to the public 
Historical Research from Home​ - The Simcoe County Archives are closed to the public however, they have created a new resource for teachers, parents, and students learning about Simcoe County's history from home. Click link to view the compiled list of online resources​ to help you in your historical learning about our ​communities.​​
​Tourism Simcoe County
Information Kiosk
Closed to the public
Shop local and experience Simcoe County from homeTourism Simcoe County and the County's Economic Development Office, in conjunction with member municipalities and area partners, have launched a new online directory to highlight local businesses in Simcoe County that are continuing to safely provide services and goods such as food, and other daily essentials, local retailers and artisans across the region are offering call-in, online purchasing options, delivery, take-out and curbside pick-up. For a list of participting buinesses visit experience.simcoe.ca​, like @TourismSimcoeCounty on Facebook, follow @SimcoeCountyEDO on Twitter and @experiencesimcoecounty on Instagram

​​​Helpful links



How can I protect myself and others?

To reduce exposure to and transmission of the coronavirus, you can:
  • Frequently clean your hands by using soap and water or alcohol-based hand rub
  • When coughing and sneezing, cover your mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash your hands
  • Avoid close contact with anyone who has a fever and cough
  • If you have fever, cough, and difficulty breathing seek medical care early and share previous travel history with your health care provider

What is a Coronavirus?

​Coronavirus (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases. What we are experiencing now is a new strain of the coronavirus that has not been previously identified in humans. All case are linked to a seafood and poultry market in Wuhan China. All cases that have been identified have a travel link to this market. The animal of origin has not been determined yet.​

How is it transmitted?

​Coronaviruses are transmitted between animals and people. Once a person is infected with the coronavirus, it can then be transmitted from person to person. The mode of transmission is respiratory droplets, such as through coughing or sneezing.​

What are the symptoms?

​Common signs include respiratory symptoms of fever, cough and shortness of breath. In more severe cases, it can cause pneumonia, severe acute respiratory syndrome, kidney failure and death. If you experience any of these symptoms and you have travelled to or from Wuhan, China recently, please contact your health care provider.​