I have received a bill from the hospital for ambulance service, but I know that your service is not operated by the hospital. Why is the hospital billing me?
The Ontario Ministry of Health and Long-Term Care has mandated receiving hospitals to bill patients for ambulance service provided. The bill is issued on behalf of the Ministry of Health and Long Term Care, not the local ambulance service. Local ambulance services have no control over billing processes, except in special circumstances, and they do not directly receive the money from your ambulance bill. For this reason, all billing inquiries should be directed to the hospital which issued the bill for ambulance service, and not to the ambulance service itself.